Privacy Policy
Last updated: April 13, 2025
At ChiptuneMAP, we place the utmost importance on protecting your personal data. This policy details how we collect, use, retain and protect your information, in compliance with the GDPR.
1. Data controller
ChiptuneMAP<br/>Email: contact@chiptunemap.com
2. Data collection
2.1 Data provided directly
Depending on the services used, we collect:
Professional account:
- Last name, first name, email, phone
- Company name, SIRET, address
- Login credentials (encrypted password)
Client management:
- Client information: first name, last name, email, phone, address
- Vehicles: make, model, year, engine type
Billing and quotes:
- Billing details
- Transaction history
Contact forms:
- First name (required), last name (optional)
- Email, phone (required)
- Address (optional)
2.2 Automatically collected data
Landing page (Umami):
- Pages visited, session duration (anonymized)
- No IP address stored, no cookies placed
Directory:
- IP address, timestamp
- Clicks on tuner profiles
Important: No invasive tracking on ChiptuneMAP.
3. Purposes and legal bases
| Purpose | Legal basis | Retention |
|---|---|---|
| Service provision | Contract performance | Duration of contract + 3 years |
| Client relationship management | Legitimate interest | Duration of contract + 3 years |
| Service improvement | Legitimate interest | 25 months (anonymized) |
| Commercial communications | Consent | Until withdrawal |
| Legal obligations | Legal obligation | 10 years (accounting) |
| Statistics | Legitimate interest | Anonymized/aggregated |
4. Data retention
- Clients and prospects : 3 years after last contact
- Billing : 10 years (legal obligation)
- Vehicles : duration of the relationship
- Analytics (Umami) : no personal data collected
- Connection logs : 12 months max
After 3 years of inactivity, we will contact you. Without a response, your data will be anonymized or deleted.
5. Data sharing
We never sell your data. We may share it with:
- Technical subcontractors : EU hosting providers, Umami (cookieless analytics)
- Listed professionals : contact request data
- Authorities : only if required by law
6. Transfers outside the EU
We prioritize EU-based providers. Transfers outside the EU are governed by appropriate safeguards (standard contractual clauses, adequacy decisions).
7. Your rights
In accordance with the GDPR:
- Access : obtain a copy of your data
- Rectification : correct inaccurate data
- Erasure : request deletion
- Restriction : restrict processing
- Portability : receive your data in a structured format
- Objection : object to processing
Contact: contact@chiptunemap.com. Response within one month.
8. Cookies
- Strictly necessary : website operation
- Analytics (Umami) : without cookies
- Functional : remember your preferences
Manage your preferences via our GDPR banner or your browser settings.
9. Data security
- Encryption of sensitive data
- Regular security updates
- Periodic penetration testing
- Restricted access to personal data
10. Changes
We may update this policy periodically. In the event of substantial changes, we will notify you by email.
11. Contact
Email: contact@chiptunemap.com. Response within one month.